BREAKOUT SESSIONS TOPICS

 

Corporate Airline Panel

10:45 am

Vail BCD

Session Description

Join senior members of our preferred airline partners Air Canada, Air New Zealand, United Airlines & WestJet to discuss topics such as:

Navigating in NDC

Looking forward and future plans within the airline industry

Booking trends

How to make more of our preferred relationship with the airlines

How can the airlines help the travel industry

Q&A

 

Human-Centered AI for Travel Advisors:  Automate Admin, Elevate the Experience

Speaker: Edward Elliott
Click here for his bio

10:45 am

Eidelweiss A

Session Description

In this interactive workshop, travel advisors will discover how to use AI to save time, enhance personalization, and deepen client trust — without losing the human touch that makes them irreplaceable.

We’ll cover:

What AI is (and isn’t) — in plain language, with travel-specific examples

The HEART Framework for adopting AI ethically and authentically

Live demos of AI tools for content creation, proposals, follow-up, and marketing

Hands-on exercises using ChatGPT or AI tools to create real client-facing assets

How to stay ahead — not by becoming tech experts, but by becoming more human

This session is designed to be practical, empowering, and action-driven. Attendees will walk away with tangible wins, specific tools they can use now, and a belief that AI is here to support you without the need to be overwhelmed by it.

 

Introducing TRES

10:45 am

Chamonix A

Session Description

Bill Troock, Senior Sales Manager – North America / Tres Technologies will join us to conduct a live demo on their next-generation Trams Back Office and ClientBase, called TRES.

 

Manulife

10:45 am Eidelweiss B

Session Description

Join Manulife for a hands-on, interactive workshop designed to help travel advisors feel more confident talking about travel insurance with their clients.

We’ll be using visual voting—simple hand signals—to keep things fun and engaging. As we walk through different scenarios, you’ll vote on whether you think travel insurance would apply. It’s a great way to test your knowledge and build confidence.

Real-Life Situations
We’ll dive into actual news stories that have made headlines and break down how travel insurance would respond. These examples will help you connect the dots between policy details and real-life experiences your clients could face.

This session is all about making travel insurance feel less complicated—and yes, even a little sexy! Whether you’re new to selling insurance or just want a refresher, you’ll leave with tips and insights you can use right away.

 

 

Royal Caribbean Cruise Line Training

10:45 am

St Moritz

Session Description

Join Royal Caribbean’s BDM’s on an in depth tour of their products, how to book, tips and tricks and determine who of your clients might be a Royal Caribbean potential cruiser.

 

Cruise Panel

3:30 pm

St. Moritz

Session Description

Join cruise suppliers Royal Caribbean, Silverseas, AmaWaterways and Lindblad Expeditions to discuss topics such as:

·         Booking Trends

·         How to maximize commissions

·         Groups

·         Tips & tricks

·         Q&A

 

Human-Centered AI for Travel Advisors:  Automate Admin, Elevate the Experience

Speaker: Edward Elliott
Click here for his bio

3:30 pm

Eidelweiss A

Session Description

In this interactive workshop, travel advisors will discover how to use AI to save time, enhance personalization, and deepen client trust — without losing the human touch that makes them irreplaceable.

We’ll cover:

What AI is (and isn’t) — in plain language, with travel-specific examples

The HEART Framework for adopting AI ethically and authentically

Live demos of AI tools for content creation, proposals, follow-up, and marketing

Hands-on exercises using ChatGPT or AI tools to create real client-facing assets

How to stay ahead — not by becoming tech experts, but by becoming more human

This session is designed to be practical, empowering, and action-driven. Attendees will walk away with tangible wins, specific tools they can use now, and a belief that AI is here to support you without the need to be overwhelmed by it.

 

Leisure Panel

3:30 pm

Chamonix A

Session Description

Join preferred suppliers WestJet Vacations, Collette Tours, Expedia TAAP to discuss topics such as:

Booking trends

How to enhance the travel agency’s relationship with leisure suppliers

What’s new and/or up and coming with each leisure supplier

How to maximize commission

Q&A

 

How To Book The Uniglobe Airline Contracts

3:30 pm

Vail BCD

Session Description

Struggling to understand all the Uniglobe airline contracts and how to book them, what codes to use and to decipher what commission you will receive.  Join Daryl Herbert form Uniglobe Travel (Canada) to help you navigate our airline contracts and make your day-to-day booking procedure easier.

 

Worldia

3:30pm Edelweiss B

Session Description

Do you shy away from booking FIT’s?  Worldia has the answer!  Uniglobe has partnered with Worldia and their BDM from Paris, France will join us for the conference weekend to show you what an amazing product they have.  Best news is that it’s easy to use and FREE for any Uniglobe agency.

 

Worldia is a Connected Tour Operator enabling travel agents to book FIT in a few minutes thanks to a unique white-labeled platform, incredible product portfolio in 85 destinations, and the full guarantee of a well-established Tour Operator.

 

Worldia has extensive experience partnering with both retail and home-based agencies, and is a well-established supplier (220 employees, since 2013) with solid investors backing the business.   Worldia started off in France, expanding to other European countries before Covid (Germany, Belgium, Spain) and launched in North America in 2023.

 

NEW FEATURE THIS YEAR 

The Amadeus Networking Lounge

Open on Saturday, Oct 25 from 7:30 am - 6:00 pm. Take a break and mingle with your colleagues, new friends, suppliers or arrange one-on-one meetings.   A cozy, comfortable lounge atmosphere set up with couches and small tables with chairs to have a meeting or just relax.  The lounge is sponsored by Amadeus, and it will be stocked with coffee, tea, cold drinks and snacks all day long.  Make sure you stop by and check it out.