Worldia
All agency personnel
Speakers: Jonathan Boiria & Gabriel Holton
Schedule - Saturday, October 31
10:00am - 11:00am
How to Book the Uniglobe Airline contracts
Ensemble Portal & Hotel Program
Magnatech & Farenexus
Sales Skills/Closing The Sale
Amadeus
Worldia (see description below)
11:15am - 12:15pm
How AI helps Travel Advisors Build Trust, Authority & Revenue
Sabre
Uniglobe Host Agency Cruise Program (Ensemble only)
Manulife
Amadeus
Worldia (see description below)
3:45pm - 4:45pm
How AI helps Travel Advisors Build Trust, Authority & Revenue
Sabre
Cruise panel – Luxury Options
Sales Skills/Closing The Sale
Amadeus
Worldia (see description below)
Worldia
All agency personnel
Speakers: Jonathan Boiria & Gabriel Holton
Session Description
Do you shy away from booking FIT’s? Worldia has the answer! Uniglobe has partnered with Worldia and Jonathan Boiria, Head of Source Markets UK, Spain & Canada will join us for the conference weekend to show you what an amazing product they have. Best news is that it’s easy to use and FREE!
Session 1 - 10am-11am
How to Build an FIT Itinerary in Minutes with Worldia
Session 2 - 11:15am-12:15pm
What's New on Worldia? Coaching for Power Users
Session 3 - 3:45pm-4:45pm
Your Best-Kept Worldia Secrets: Tips and tricks on how to sell faster with Worldia
Manulife
All travel advisors
Speaker: Patrick Brousseau
Session Description
Session 2 - 11:15am-12:15pm
Beyond the Basics: Selling Travel Insurance with Confidence
Travel insurance isn't getting easier to sell, but the opportunities have never been greater. This fast-paced workshop will provide a practical refresher on product positioning, objection handling, and sales conversations that resonate with today's travellers. Learn how to move beyond features and pricing to communicate real value, overcome common client hesitations, and improve insurance attachment rates while enhancing the customer experience. Expect real-world examples, interactive discussions, and techniques you can start using immediately.
Cruise Panel- Luxury Options
All leisure travel advisors
PANELISTS
Crystal Cruises - Jordana Botting, Sales Director
Regent Seven Seas - Heath Colliar, Business Development Manager (Canada)
Riverside Luxury Cruises - Peter Ouzounov, Senior Director of Sales, Canada
Silversea - Carolina Suarez, Area Sales Director, Eastern Canada
Session Description
Session 3 - 3:45pm-4:45pm
Join 4 luxury cruise brands to discuss topics such as:
· Booking Trends
· How to sell a luxury cruise
· Groups
· Tips & tricks
· Q&A
Cruise Lines confirmed for the panel:
Crystal Cruises
Regent Seven Seas
Riverside Luxury Cruises
Silversea
How To Book The Uniglobe Airline Contracts
All agency personnel
Speaker - Daryl Herbert
Manager, Agency Support, Uniglobe Travel (Canada)
Session Description
Session 1 - 10am-11am
Struggling to understand all the Uniglobe airline contracts and how to book them, what codes to use and to decipher what commission you will receive. Join Daryl Herbert form Uniglobe Travel (Canada) to help you navigate our airline contracts and make your day-to-day booking procedure easier.
Sabre
Advisors using Sabre
Speaker - Eric Levinson,
Product & Technology Consultant, Sabre
Session Description
Session 2 - 11:15am-12:15pm
Session 3 - 3:45pm-4:45pm
This 1-hour Sabre GDS training demo is designed to introduce travel agents to key Sabre tools and solutions that can help streamline the booking process, enhance customer engagement, and improve agent productivity.
With the transition from Sabre Red 360 Desktop to Sabre Red 360 Web, travel agents need to understand how to navigate and adapt to an evolving booking environment.
Through live demonstrations of Graphical, Trip Proposal, NDC, and Agency Workspace Light, agents will explore how the modern Sabre environment can support more efficient shopping, booking, content access, itinerary presentation, and day-to-day agency operations.
Amadeus
Advisors using Amadeus
Speaker - Zhanna (Janna) Lazareva,
Sales and Account Executive, Amadeus
Session Description
Session 1 - 10am-11am
Session 2 - 11:15am-12:15pm
The Future of Travel Agencies with AI
Latest Selling Platform Connect Innovations + NDC Update
My Amadeus Services
Setup private sessions and/or meetings with Amadeus for Saturday afternoon - schedule them at the tradeshow booth
How AI helps Travel Advisors Build Trust, Authority & Revenue
All attendees
Speaker – Ryan McElroy
Session Description
Session 2 - 11:15am-12:15pm
Session 3 - 3:45pm-4:45pm
Artificial intelligence has fundamentally changed the way travellers discover, evaluate, and buy travel. When everyone has access to the same information in seconds, knowledge is no longer enough to stand out. The advisors who will thrive in this new era aren't simply the ones who know the most, they're the ones who can consistently demonstrate their expertise through real experiences, proven outcomes, and the trust they've earned.
In this interactive session, you'll discover how to use AI not as a replacement for your expertise, but as a powerful tool to capture, organize, and amplify the evidence that makes you different. You'll learn practical workflows that transform client experiences, destination knowledge, and everyday interactions into compelling content that builds credibility, strengthens your personal brand, and drives new business.
You'll leave with a clear framework for creating trust at scale, practical AI prompts you can use immediately, and a repeatable system for turning every trip, every client, and every success story into your most valuable marketing asset.
Key Takeaways:
Because in the age of AI, the advisors who leave the strongest evidence will build the strongest businesses!
Magnatech & Farenexus
Owners & Managers
Speakers - Scott Millar
Director, Sales & Strategic Partnerships, Magnatech
Rich Miller - EVP Farenexus Group
Join Us for an Exciting Session: Discover How 1 + 1 Can Equal 3!
Session 1 - 10am-11am
In this presentation, you'll explore how Uniglobe collaborates with our technology partners, Farenexus and Magnatech, to boost your agency's productivity and increase revenue. Experience firsthand how each partner is enhancing their technology to better serve you.
Moreover, you'll observe how they are joining forces to integrate their systems, creating benefits for both your clients and your daily operations.
Magnatech MT Workflows = Mid-office file finishing and quality control, plus a tool to assist agents working in the PNR to replace Sabre scripts.
All of these features are accessible through one powerful dashboard for everyone in your agency, including clients and their travellers.
Ensemble Portal & Hotel Program
Any Advisors who are part of the Uniglobe/Ensemble program
Speaker - Lee Zanello
Director Member Relations, Ensemble
Session Description
Session 1 - 10am-11am
For all advisors who are part of the Uniglobe/Ensemble program. Learn the tips and tricks on navigating the Ensemble portal in addition to understanding the Ensemble hotel program and what it has to offer to you and your clients.
Uniglobe Host Agency Cruise Program
All agency personnel registered with the Uniglobe Canada Host Agency Program and also an Ensemble Agency
Speaker - Carol Chen
Cruise Administrator, Uniglobe Travel (Canada)
Session Description
Session 2 - 11:15am-12:15pm
Discover how to maximize your cruise earnings by booking through the Uniglobe Canada Host Agency Cruise Program. Learn how to earn enhanced commissions and take advantage of exclusive perks and amenities available through our preferred cruise partners.
This session is open to both current Uniglobe Cruise Program members and advisors interested in joining to unlock greater earning potential and valuable member benefits.
Your agency must be aligned with Ensemble to participate in this session.
How Great Travel Advisors Help Clients Decide
All agency personnel
Speaker: Kelsie Marchetti
Session Description
Session 1 - 10am-11am
Session 3 - 3:45pm-4:45pm
Travellers are surrounded by options, reviews, and advice, yet many still struggle to make a decision. In this interactive session, we'll explore how top-performing advisors move beyond presenting options to provide clarity, confidence, and trusted recommendations. We'll cover open-ended discovery questions, personalization, overcoming objections, matching travellers with their perfect travel style, and closing conversations with confidence. You'll leave with practical selling techniques and language you can start using with your very next client.
Back to the basics – this session will cover topics such as: